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Marcin Michalski photo

Marcin Michalski

CEO Sagiton Automation
https://pl.linkedin.com/in/marcin-michalski-sagiton
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Marcin Michalski

About me

He has been involved in the IT industry for over 20 years, progressing from a programmer and systems architect to co-founder of Sagiton, a company he has been co-creating since 2012.

He developed his technical expertise, among other places, at the Wrocław Centre for Networking and Supercomputing, which provided him with a strong foundation for working on complex technological projects. He has supported organizations across various business sectors – from manufacturing and e-commerce, through marketing and sales, to customer service.

Marcin specializes in designing solutions that automate processes, with a particular focus on the construction sector. He combines technological and business perspectives, helping clients implement solutions that genuinely streamline daily operations.

In areas such as AI, process automation, and cybersecurity, he primarily focuses on the practical application of technology. He advocates for an approach where new technological solutions are designed not only with efficiency in mind but also with a focus on security, scalability, and long-term business value.

My articles

taking notes videocall

Business automation

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AI Conversation Transcripts: How Do They Work? Discover Solutions for Automated Summarization 

With the rise of automation, we are increasingly hearing about AI transcription—a technology capable of automatically converting speech to text in real time or immediately after a conversation ends. Read our article to learn how to create meeting summaries faster.

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false invoice

Cybersecurity

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How to block scammers? Protect Your Service Company from Fake Invoices

You run a service business, and your customers pay their invoices on a regular basis. The processes run smoothly until one day the client reports that he has paid into an account that... does not belong to the company. Invoice fraud? Unfortunately, such situations happen in reality. As experts in automating business processes and configuring secure servers, we'll show you how to protect your business from fake invoices — from the simplest schemes to the most sophisticated. We present four scenarios and practical solutions that will protect your finances.

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cybersecurity of systems

Cybersecurity

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Cybersecurity in Business Process Automation: How to Protect Data and Stay in Control

Automation systems are becoming an integral part of business processes in many companies. Read the article and learn what to look out for and how to ensure data security in your organization when implementing business process automation.

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process automation meeting

Business automation

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Mistakes in business process automation and how to avoid them

Business process automation can revolutionize business operations, increase efficiency and reduce costs. However, ignorance of the most common mistakes in this process can lead to their repetition, which carries the risk of costly failures.

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E-commerce

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ETIM in e-commerce: How data standardization solves problems with data from manufacturers

Are you looking for a way to organize the data and classification of the products you sell? Read our article and learn how to take control over the chaos of product data in e-commerce!

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e-commerce

E-commerce

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PIM and Omnichannel Strategy: How to Organize Product Data in Multi-Channel

In the era of dynamically developing omnichannel trading (the so-called omnichannel strategy), managing consistent and up-to-date product information becomes crucial. Read our article and learn how PIM (Product Information Management) as a way of single source of truth, supports e-commerce companies in effectively delivering unified data across all sales channels.

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sales processes on phones

Sales

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Sales automation — handling leads from your phone

In the world of sales, response time is important — we know this from our own experience. A potential customer who fills out a contact form expects a response almost immediately. Meanwhile, many salespeople still have to jump between systems, check emails, manually fill in data in the CRM system, and create dozens of listings a day. The effect? Lack of time to contact the customer and lost sales opportunities. Read our article and learn how, with sales automation, allow salespeople to efficiently handle leads from one place. Ps. the automations we describe are created with mobile-first in mind, so they are effective even for teams working in the field or for those salespeople who attend many meetings every day and do not have time to look into the computer.

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Packing

E-commerce

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Automation of complaints, returns and servicing

In the world of e-commerce and electronics manufacturing, handling returns, complaints and warranty and post-warranty service is a key element in building customer trust and optimizing customer service processes. Find out how by automating these areas we can simplify the lives of manufacturers, e-commerce store owners and, above all, your customers.

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Documents

Sales

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Bid Management Automation — how to speed up Offer Creation with AI

The process of creating offers is an integral part of acquiring clients in many industries, especially in the B2B sector. Read our article and learn how to speed up the sales process and respond to more inquiries at the same time, thanks to the automation of the creation of trade offers.

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Customer service

Customer service

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5 Customer Service Automation you need to know

Is your customer service team not keeping up with current tasks? Read our article and learn how customer service automation enables companies to process requests faster and reduce the time to respond to inquiries.

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Online shopping

E-commerce

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5 Problems in Ecommerce that Process Automation will solve

Want to use e-commerce automation but don't know where to start? Read our article based on real statistics and find out which areas of e-commerce are most profitable to automate!

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Find us

Services

3D configurators and visualizations
Administration automation
AEC bidding automation
AI Consulting and Automation
Automation of financial processes
Automation with AI
Business Process Automation
CPQ systems and configurators
Data privacy protection
Development of mobile applications
Implementation of AI Agents
No-Code/Low-Code Development
Process audits
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Revit Automation Scripts
Revit Plugins Development
Sales automation
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Securing applications, automation and AI
Server Hosting and Monitoring
Web application development

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Real Estate
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Sagiton Offers
Sales automation modules
CRM system for salespeople
BIM Content management - BIMStreamer
Revit plugin for BIM libraries

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I hereby consent to the processing of my personal data by the Data Controller (hereinafter: “ADO”) — Sagiton Sp. z o.o., ul. Legnicka 59/B26, 54-203 Wrocław, specifically my name, email address, and telephone number, for marketing purposes by Sagiton Sp. z o.o.

At the same time, I acknowledge that: I may request the deletion of my personal data from the Data Controller, Sagiton Sp. z o.o., at any time by sending a written request to gdpr@sagiton.pl or by mail to Sagiton Sp. z o.o., ul. Legnicka 59/B26, 54-203 Wrocław, which will result in the removal of my personal data from the Sagiton Sp. z o.o. database; I have the right to access my data; providing my data is voluntary, although failure to do so will prevent me from receiving commercial information from Sagiton Sp. z o.o.
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