Automation and IT support for the e-commerce industry

What can we do for your business?

E-commerce automation

Implementation of PIM systems

3D Configurators and Visualizations

Online stores on Shopify

Examples of business process automation in ecommerce

The following e-commerce automations are just examples — we will adapt these and other solutions to your processes and tools you use!

Does your order handling still require manual work?

Order and return automation

— thanks to the integration of the e-commerce platform with the WMS systems, we implement order management automation. Order, status and return data are automatically transferred between systems and the warehouse — without manual input. Business process automation in e-commerce shortens the order fulfillment process, ensures fewer operational errors and more efficient handling of returns.

Are your marketing campaigns not keeping up with the dynamic world of e-commerce?

Marketing Campaign Automation

— automation of marketing activities allows you to manage campaigns based on current stock levels. Thanks to automation systems, you can dynamically pause or modify campaigns due to low availability of products, protecting your advertising budget and thereby increasing the effectiveness of your marketing activities.

Does your content really match the customer?

Dynamically personalized content

— we use AI and marketing automation tools to automatically generate and personalize content. Content is dynamically tailored to the user and sales channel, allowing you to scale SEO, avoid duplicate content and increase customer engagement at every stage of the buying journey.

How many customer inquiries still go manually to your team?

Customer service automation in e-commerce

— we will automate customer service for you by integrating the e-commerce platform with helpdesk systems and AI solutions. Among other things, your customers will be able to automatically receive information about delivery and return statuses so the team can focus on processing the more complex stages of the order process.

Do your customers expect answers faster than you can provide?

AI chatbots for e-commerce

— we deploy chatbots to serve customers 24/7, which answer the most frequently asked questions in real time. This automation of e-commerce processes improves the quality of customer service, reduces response time and relieves the burden on the team, while supporting sales and after-sales processes.

Do you want to implement a different automation in your online store?

Contact us and let's talk about the possibilities of automation in your company!

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Case studies of online store automation

Automatic analysis of competitors' prices

E-commerce automation, which tracks the movements of competitors and improves the pricing policy of our client.

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Online catalog integration

See how we integrated the catalog of an international power tool manufacturer with sales platforms.

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BaseLinker — CRM integration

We have created a two-way integration, thanks to which the order data in BaseLinker is synchronized with the CRM.

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Book a free consultation with our e-commerce automation specialist

We help e-commerce entrepreneurs improve their online stores by optimizing processes and implementing modern IT technologies. Contact us, schedule a free consultation and increase the profitability of your e-commerce business.

Our projects for the e-commerce industry

Automated customer service

Subscription platform

Omnichannel

Automated customer service

A 3D printing service company approached us to improve communication with potential customers. We've created an automation that sends a notification to sellers on Slack after each new submission and automatically assigns the merchant with the fewest active sales opportunities. Thanks to this, applications are not ignored, the work of the team is evenly distributed, and the sales process goes faster and more efficiently.

Web platform for subscription management

The client was selling on Shopify, which did not support the subscription model, and changing the platform was too time consuming. We designed a dedicated subscription module tailored to the layout of the site and implemented order automation, improving inventory planning for the new business model. The refreshed branding and UX increased conversion in the e-store, and the created integrations provided reduced order handling times and better inventory control.

Automation of the product publishing process

The dropshipping company selling home accessories has struggled with the time-consuming publication of new products on multiple channels. We have created automation including the generation of product descriptions, AI translations and updating of sales platforms. Including marketplaces, social media or Amazon auctions. The company has gained effective offer management, can scale faster in different markets, while maintaining high quality and consistency of product information.

Automate repetitive tasks

Online visualizations and product configurators in the online store allow you to attract the attention of potential customers more effectively. But such marketing automation solutions are not only a visual effect. Thanks to our 3D configurators, your customers will not have to contact the sales department for a quote. Offer a price directly on your website for even the most complex products to reduce customer service costs! Learn more about our marketing automation solution.

Product Configurators