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Marcin Michalski photo

Marcin Michalski

CEO Sagiton Automation
https://pl.linkedin.com/in/marcin-michalski-sagiton
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Marcin Michalski

About me

He has been involved in the IT industry for over 20 years, progressing from a programmer and systems architect to co-founder of Sagiton, a company he has been co-creating since 2012.

He developed his technical expertise, among other places, at the Wrocław Centre for Networking and Supercomputing, which provided him with a strong foundation for working on complex technological projects. He has supported organizations across various business sectors – from manufacturing and e-commerce, through marketing and sales, to customer service.

Marcin specializes in designing solutions that automate processes, with a particular focus on the construction sector. He combines technological and business perspectives, helping clients implement solutions that genuinely streamline daily operations.

In areas such as AI, process automation, and cybersecurity, he primarily focuses on the practical application of technology. He advocates for an approach where new technological solutions are designed not only with efficiency in mind but also with a focus on security, scalability, and long-term business value.

My articles

Sales automation icons

Sales

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How to implement sales automation cheaply? Explore our automation modules

In this article, we'll show you how to effectively automate sales processes without huge budgets and months of deployments. You will learn about our automation modules for SMEs, which allow you to quickly increase the efficiency of your sales team.

ecommerce IT developer

E-commerce

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Digital Independence in E-Commerce: How to Escape the Trap of Vendor Lock-in and People Lock-in

In the history of business digitalization, efficiency has always been the overriding goal. The first steps were simple: sheets of paper and binders were replaced with Excel sheets, and these over time gave way to specialized ERP systems (e.g. SAP, Microsoft Dynamics) or CRM (e.g. Salesforce, HubSpot). In the e-commerce industry, the beginnings were based on “tailor-made” solutions — dedicated stores built from scratch. Without this pioneering approach, the success of online trading would not have been possible, however, over time, it turned out that own code, written without standards, became an unbearable burden for many companies.

online store

E-commerce

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Automation and AI in e-commerce for product data management

Do you think implementing PIM in e-commerce is enough automation of product data? Read the article and learn how to properly use AI in e-commerce to take product information management to the next level!

product personalization

E-commerce

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AI and Hyper-personalization in E-Commerce

In marketing, it is said that history has come full circle. We started with a personal relationship with a local vendor who knew our name and knew what type of bread we liked. Then came the industrial era, which killed that intimacy in favor of scale. Today, thanks to technology, we are returning to the starting point — but on a massive scale.

e-commerce shipping

E-commerce

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Unified Commerce — is modern e-commerce ready for the new omnichannel?

Modern commerce operates today in dozens of points of contact with the customer — from online stores, through marketplaces, to stationary stores and social commerce. When each channel operates on different data, the risk of errors, delays, loss of trust and thus customer loyalty increases. Read the article and learn how unified commerce, an approach that spins all sales channels into one comprehensive, real-time ecosystem, responds to this chaos.

ChatGPT sklep e-commerce

E-commerce

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Agentic commerce – AI agents in e-commerce

Agentic Commerce is the next step in the evolution of digital commerce, where technology really takes over the actions of the customer and the seller. Read the article and learn how AI in an online store is no longer an add-on in the form of a chat, but becomes an active agent that searches, recommends, orders and supports end-to-end sales processes.

construction site

Sales

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Automation for Construction Contractors — Shorten Tender and Valuation Management

Manual bidding is increasingly blocking the development of construction companies. See how automatic collection of material bids and optimization of the bid preparation process can take real pressure off your team and speed up bidding decisions.

business notes

Sales

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AI Transcriptions for Sales – Speed Up Sales Processes with AI

The times when salespeople had to manually record arrangements with the customer are gone irretrievably. Stacks of notes, understatements or lost emails are a thing of the past. Read our article to learn how automated call transcription can speed up your sales processes and help you turn your data into a competitive advantage.

e-commerce payment

E-commerce

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How to prepare your online store and servers for Black Friday - technical guide for e-commerce

Reliable infrastructure during sudden increase in the number of orders? Scalable servers? Or the confidence that you can rely on your automation systems and integrations? We know these topics inside and out — read the article and learn how to prepare your e-commerce from the technical side for the flood of orders on Black Friday.

taking notes videocall

Business automation

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AI Conversation Transcripts: How Do They Work? Discover Solutions for Automated Summarization 

With the rise of automation, we are increasingly hearing about AI transcription—a technology capable of automatically converting speech to text in real time or immediately after a conversation ends. Read our article to learn how to create meeting summaries faster.

false invoice

Cybersecurity

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How to block scammers? Protect Your Service Company from Fake Invoices

You run a service business, and your customers pay their invoices on a regular basis. The processes run smoothly until one day the client reports that he has paid into an account that... does not belong to the company. Invoice fraud? Unfortunately, such situations happen in reality. As experts in automating business processes and configuring secure servers, we'll show you how to protect your business from fake invoices — from the simplest schemes to the most sophisticated. We present four scenarios and practical solutions that will protect your finances.

cybersecurity of systems

Cybersecurity

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Cybersecurity in Business Process Automation: How to Protect Data and Stay in Control

Automation systems are becoming an integral part of business processes in many companies. Read the article and learn what to look out for and how to ensure data security in your organization when implementing business process automation.