AI Automation in Business
We help companies optimize their processes by implementing AI automations. Contact us to find out how generative AI can help you accelerate your operations.
Test AI capabilities with our trial project
As an AI agency, we offer our clients the opportunity to try out a trial project. Such a trial implementation will allow you to see how AI automation works and how it can benefit your business. If the solution doesn’t meet your needs, you don’t have to implement it or pay for it.
Learn more about trialBusiness sectors for which we implemented AI automation
How AI automation works?
According to McKinsey's 2024 report, more than 70% of companies already use AI in business – why is the use of AI so common in business process automation? AI automation combines artificial intelligence with traditional automation, allowing us to automate tasks that standard algorithms cannot handle effectively. A traditional algorithm can only follow clearly defined rules – every possible action and condition must be specified in advance. AI models, on the other hand, can interpret information, work with context and perform tasks that require more flexibility, including generating texts, images, descriptions or recommendations. In practice, AI automation and AI agents usually refer to automated workflows in which selected tasks are performed by an AI model. Automation uses AI where interpretation, analysis or content generation is needed. This includes forecasting demand, inventory management, processing documents or generating sales offers.
When implementing AI and automation for our clients, we focus on their individual business goals
“Sagiton is a business-oriented partner who has demonstrated a quick response time to problems and focused on solving them. Always looking for new business opportunities for joint partnership. We received a lot of support from Sagiton from their highly talented e-commerce team working on our Hybris-based projects.”
Case Study
How did the use of AI automation technology help us improve our client's quoting process?
Our client's problem
Due to the complexity of the products, the preparation of the offer in our client's company required the involvement of many people, both from the sales and technical departments. This led to an extension of the bidding process up to several weeks. As the company grew, our client had to abandon more and more projects because the offers were not sent in the designated deadlines.
Our solution
We mapped the entire process and modified it to reduce the involvement of the technical department as much as possible. Among other things, we introduced AI transcription and query completeness monitoring, which improved key steps. These are just some of the AI automation solutions we’ve implemented that have enabled us to reduce the workload on the technical team.
Solutions that we have introduced
Automated AI transcription
Sellers receive automatic summaries of all inquiries that customers make by phone, so that no information is lost during communication.
Automation of query completeness monitoring
If one of the clients does not provide all the required information, the AI system will send them an automatic email asking them to send the missing details.
Calculation workflow automation
All key factors affecting the price of the project are sent to the calculator, which performs the necessary calculations and generates a quote in PDF format based on a predefined document.
Customization options
After performing the calculations, the seller reviews the generated offer and, if necessary, edits it or consults with the technical department. It also has the ability to send a document in one click using an auto-complete email.
Details of implementation
Deployment time
4 weeks
Time saved
108 h per month
Cost of implementation
9 000 EUR
Return on investment
after 3 months
Our case studies with use of AI-powered automations
Agentic AI voicebot for a HoReCa company
A client servicing apartments for rent struggled with the problem of repetitive tasks. His clients often made inquiries by phone, and their service was too time-consuming for the entrepreneur. To optimize the process, we have introduced voicebot, which is able to answer the most frequently asked questions when talking to guests. Voicebot analyzes the caller's query and gives an answer according to the prepared information base, in the absence of information, redirects the call to the facility employee.
The use of automation and AI has reduced the need for employee assistance by 80% while maintaining the right quality of customer service.
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Photos of products in arrangements thanks to AI
An e-commerce customer was looking for ways to reduce operating costs. As part of the audit, we performed a mapping of processes in the enterprise, and then presented the client with a list of repetitive activities that we could automate with artificial intelligence. It turned out that the most expensive process was the execution of product sessions, which were carried out in order to increase the uniqueness of the products in the marketplaces.
Thanks to the integration of the graphics program with the product data management system (PIM), the customer can easily generate photos of their products in any color or arrangement. This solution optimizes the entire process and reduces the need for additional photo shoots.
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Application to evaluate candidates
In an employee outsourcing company, the recruitment department faced the problem of time-consuming screening of candidates. For every job offer published, more than 200 people applied, and most of them did not have the appropriate qualifications. Employees of the company spent more than half of their working time reviewing resumes and writing back to unqualified candidates. Through such a structure of the applications received, with the expansion of the activities of the enterprise, the costs of the recruiting department have almost doubled.
The creation of a system based on artificial intelligence and automation made it possible to reduce manual CV verification by 90%. The AI preliminarily analyzes the submitted applications and then sends recruiters a ranking of the most promising candidates. The solution is fully integrated with the customer's HRM and ensures the security of candidate data.
Use intelligent automation and improve the efficiency of your business!
As Sagiton Digital Automation, we implement AI-powered automation technologies to increase the productivity of our clients' businesses. Contact us to find out how AI automation helps companies in their day-to-day operations.
Sagiton at the AI in Management Conference
Marcin Michalski, CEO of Sagiton, spoke in November 2025 at a conference on the future of AI automation in management, organized by WSKZ University. Sagiton regularly participates in events where we share our expert knowledge in the field of automation, modern AI solutions and cybersecurity.
What is AI automation, so-called intelligent automation, and when do we use it?
The automation of tasks in the company is becoming more and more effective. As part of broader enterprise AI adoption, companies can combine AI technology with automation to not only speed up routine operations, but also extend the scope of optimization to areas previously inaccessible to classic algorithms and automation tools.
Suggestions for operational decisions
AI automation is great for analyzing business processes such as data analytics in your CRM system. AI automation can help you can “browse” and manage large databases faster and thus more efficiently make key business decisions based on them.
AI systems for natural language processing (NLP)
AI will also help you analyze texts (e.g. in emails) or recordings of conversations (e.g. from the sales process) faster to automatically capture the context, sentiment or purchase intentions of your customers. Apply AI automation in your company and speed up processes!
Managing unstructured data
AI allows the processing of unstructured information, which static algorithms cannot cope with. With such automation with AI in business, we can get rid of manual document viewing. In addition, machine learning makes AI automatically adapt to changing conditions.
Generate creative content (texts, images)
In situations where copy and paste is not enough, you can adopt AI automation and various creative tools (such as Photoshop or text editors) which makes it easy to generate unique content tailored to your style. This is key in marketing, personalization of communication or creating multimedia on a large scale.
Learn more about business process automation — see how to increase efficiency in your company!
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