Customer service
customer-service
You run advertising campaigns, customers enter the site, apply through the form and... well, what next? If a prospect does not receive an email confirmation or no one takes up their inquiry quickly enough, the contact is lost. Explore our proven ways to automate customer service in the B2C and B2B sector to improve your business case management!
E-commerce
e-commerce
In this article, we will focus on several key aspects of running an online store and show you how to optimize this type of activity through the automation of e-commerce processes. Read the blogpost and improve the efficiency of your store!
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Sales
sales
The times when salespeople had to manually record arrangements with the customer are gone irretrievably. Stacks of notes, understatements or lost emails are a thing of the past. Read our article to learn how automated call transcription can speed up your sales processes and help you turn your data into a competitive advantage.
E-commerce
e-commerce
If you are looking for a way to speed up the operation of the online store on Black Friday — you have come to the right place! In this article, we will show you how to handle the volume of orders, returns and complaints without increasing the capacity of the customer service team.
E-commerce
e-commerce
Reliable infrastructure during sudden increase in the number of orders? Scalable servers? Or the confidence that you can rely on your automation systems and integrations? We know these topics inside and out — read the article and learn how to prepare your e-commerce from the technical side for the flood of orders on Black Friday.
Business automation
business-automation
With the development of automation and artificial intelligence, we are increasingly hearing about the so-called AI transcription, a technology that can automatically convert speech to text in real time or just after the end of a conversation. Read our article and find out how you can use this type of automation in your business!
Cybersecurity
cybersecurity
You run a service business, and your customers pay their invoices on a regular basis. The processes run smoothly until one day the client reports that he has paid into an account that... does not belong to the company. Invoice fraud? Unfortunately, such situations happen in reality. As experts in automating business processes and configuring secure servers, we'll show you how to protect your business from fake invoices — from the simplest schemes to the most sophisticated. We present four scenarios and practical solutions that will protect your finances.
Cybersecurity
cybersecurity
Automation systems are becoming an integral part of business processes in many companies. Read the article and learn what to look out for and how to ensure data security in your organization when implementing business process automation.
Business automation
business-automation
If in your company large data sets are still stored in Microsoft Excel spreadsheets then this article is for you! Read it and find out what can be more effective - automating Excel functions or competing data analysis tools.
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